Terms and conditions

Terms and conditions


Checking in and checking out:

Check-In (Arrival): before 2 p.m.
Check-Out (Departure): at 9.30 a.m


Smoking or non-smoking?

You just may smoke on the balcony in your room.


Pets:

Only small pets on request. The costs are EURO 4,– per day.


Travel insurance:

A hotel reservation is a sales-contract. Cancellation fees apply at cancellation, delayed arrival or early departure. The Austrian hotel contract conditions may apply and we are entitled to charge up to 90 per cent of the full amount at short-term cancellations.

Since unforeseen incidents such as an illness or accident can occur at all times, we suggest to effect a travel insurance.


Hotel Storno VersicherungHerefor we would recommend you the Elvia Hotel Stornoversicherung (Elvia Hotel cancelationassurance).

 


Cancellations:

All cancellations must be made in writing.

  • There are no cancellation fees up to 3 months prior to date of arrival.
  • Up to one month prior to date of arrival we charge 40 percent of the full amount.
  • Until one week prior to date of arrival we charge 70 per cent of the reserved duration of stay.
  • In the week before the duration of stay we charge 90 percent of the full amount

In case of an early departure you have to pay the full amout of the reserved stay.


Conditions of cancellation:

The Austrian hotel regulations may apply.